All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
97.94 % uptime
Today
Dashboard ? Operational
90 days ago
97.92 % uptime
Today
Webhooks Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Postcard API Uptime
Fetching
Letter API Uptime
Fetching
Check API Uptime
Fetching
US Verifications Uptime
Fetching
US Autocomplete Uptime
Fetching
US Reverse Geocode Uptime
Fetching
US Zip Lookup Uptime
Fetching
International Verifications Uptime
Fetching
International Autocomplete Uptime
Fetching
API Response Time
Fetching
Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Issues fetching templates and order resources
Resolved - This incident has been resolved.
Mar 14, 16:16 PDT
Update - Following significant monitoring, we're confident that all customer and partner issues have been resolved. We are reducing the severity of this incident to reflect internal clean up activities only.
Mar 13, 09:42 PDT
Monitoring - All resources are once again accessible to all relevant users and full functionality has been restored.
Mar 10, 15:52 PST
Update - Issues when viewing templates or proofs from the dashboard have been resolved. We are still working on getting a fix in place to prevent 404's when requesting raw assets for printing.
Mar 10, 11:54 PST
Update - We are still working on getting the last updates in place. We'll have another update early tomorrow.
Mar 9, 19:34 PST
Update - We've identified the issue and are still working to resolve it completely. Underlying assets have been corrected. Our routing processing is still catching up. We will update once the final piece to prevent 404 errors is put in place.
Mar 9, 16:41 PST
Identified - Some order resources are unavailable at this time. We are working to restore these resources promptly. As a result you may encounter issues referencing some templates when creating new orders. A very small fraction of recent orders may encounter printing delays.
Mar 8, 10:57 PST
Investigating - We've spotted that something has gone wrong retrieving templates. We're currently investigating the issue, and will provide an update soon.
Mar 8, 08:05 PST
Mar 13, 2023
Mar 12, 2023
Missing webhooks
Resolved - This incident has been resolved.
Mar 12, 08:57 PDT
Identified - Webhooks between the hours of 11:00 AM - 1:00 PM PT may be unavailable temporarily.
Mar 12, 00:21 PST
Mar 11, 2023

No incidents reported.

Mar 10, 2023
← Incident History Powered by Atlassian Statuspage