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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
International Address Verification Maintenance Downtime Oct 27, 04:00-05:00 PDT
We will be undergoing scheduled maintenance during this time. Only the International Address Verification API will be affected.
Posted on Oct 12, 09:17 PDT
System Metrics Month Week Day
Postcard API Uptime
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Letter API Uptime
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Check API Uptime
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US Verifications API Uptime
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International Verifications API Uptime
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Lob.com Uptime
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API Response Time
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Past Incidents
Oct 23, 2018
Missing tracking event information
Resolved - The issue has been resolved. All previous tracking events have been backfilled and future events are piping in properly.
Oct 23, 10:17 PDT
Identified - For postcards, letters, and checks roughly created between 10/10 and 10/22, you will notice significant tracking event information missing due to an issue with ingesting USPS data. We are working to recover and backfill this data. *This should not affect deliverability as it is only an issue surfacing tracking data, not an issue with delivery itself.*
Oct 23, 07:52 PDT
Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Missing webhook events for "rendered_thumbnails"
Resolved - The incident has been resolved and "rendered_thumbnails" events are now firing properly.
Oct 18, 14:10 PDT
Investigating - The webhook event types postcard.rendered_thumbnails, letter.rendered_thumbnails, and check.rendered_thumbnails are not firing. Each resource's thumbnails are still being rendered, but no webhook events are firing. We are investigating this issue and will update shortly.
Oct 18, 13:48 PDT
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018
High latency for the International Verifications API
Resolved - This incident has been resolved.
Oct 15, 10:47 PDT
Identified - We are currently experiencing higher-than-normal latency for the International Verifications API. We have identified the issue and are working to fix the issue.
Oct 15, 10:30 PDT
Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

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