All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Postcard API Uptime
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Letter API Uptime
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Check API Uptime
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US Verifications Uptime
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US Autocomplete Uptime
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US Reverse Geocode Uptime
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US Zip Lookup Uptime
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International Verifications Uptime
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International Autocomplete Uptime
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API Response Time
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Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Deliverability Strictness issue in Campaigns
Resolved - This incident has been resolved.
Aug 5, 18:20 PDT
Monitoring - We have deployed a code fix to resolve this issue. We're monitoring the fix to confirm.
Aug 5, 18:15 PDT
Identified - There is an issue with Lob Campaigns where an account's deliverability strictness is not respected. The Lob engineering team is working on a remediation.
Aug 5, 17:18 PDT
Missing Webhook Events
Resolved - We've completed backfilling the missing Webhook events for customers using the Webhooks v1 service.
Aug 5, 14:32 PDT
Identified - We've identified an issue with our Webhooks v1 service that caused failures in event generation and thus, affected users may be missing events between August 1st, 2022 and August 4th, 2022. We are currently working on a fix to remediate the issue and backfill the missing events.
Aug 4, 16:23 PDT
Aug 4, 2022
Aug 3, 2022
Missing Resources on the Dashboard and List Endpoints
Resolved - The issue has been identified and ameliorated. All resource endpoints are functioning as expected.
Aug 3, 15:40 PDT
Update - We've released a fix for the issue, and are monitoring the situation. Functionality has been restored to dashboards and list endpoints.
Aug 3, 15:35 PDT
Identified - We're investigating an issue where recent mailpieces created after August 2nd 22:00:00 UTC may not be returned from our list endpoint for certain large enterprise customers. Additionally customers may be unable to search for recently created mailpieces on our dashboard.
Aug 3, 14:42 PDT
Aug 2, 2022

No incidents reported.

Aug 1, 2022
Delay in rendering
Resolved - We have resolved the issue and orders are now being rendered promptly.
Aug 1, 13:22 PDT
Identified - We are experiencing slower than normal rendering speed. Customers will see delays in order PDF and thumbnail generation. We are taking action and expect the delays to be resolved shortly.
Aug 1, 12:52 PDT
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

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