Resolved -
All endpoints are operating normally.
Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.
Oct 21, 07:07 PDT
Monitoring -
Lob's engineers have applied a patch to all impacted endpoints to mitigate the ongoing issues with our third-party software services. We're continuing to closely monitor the situation.
Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.
Oct 20, 21:57 PDT
Identified -
Lob's engineers have identified a temporary fix for these issues and are in the process of rolling this change out across all endpoints.
Customers will continue to see intermittent errors and increased latency, though at reduced levels.
Oct 20, 20:00 PDT
Update -
We are experiencing degraded service due to a major cloud provider outage.
Oct 20, 13:53 PDT
Investigating -
Lob is experiencing elevated API errors. Our engineering team is currently investigating.
Oct 20, 13:31 PDT