International AV service outage

Incident Report for Lob

Resolved

International address verifications is fully functional as of 11/02/25 05:25 AM PST

Posted Nov 02, 2025 - 09:14 PST

Monitoring

The issue affecting our international address verification service has been resolved. Service has been restored and is operating normally.

Posted Nov 02, 2025 - 07:15 PST

Identified

We are currently experiencing a service disruption affecting our international address verification service for countries outside the US. Requests for address verification in all other countries are currently returning errors (HTTP 500).

Posted Nov 02, 2025 - 01:53 PST

This incident affected: API.