Degradation in Postcard/Letter/Check Rendering speeds
Incident Report for Lob
This incident has been resolved.
Posted Mar 03, 2020 - 18:54 PST
We are continuing to monitor new orders, as well as re-rendering backlog of orders.
Posted Mar 03, 2020 - 17:57 PST
A fix has been implemented and new postcards, letters, and checks are rendering properly. Backlog of unrendered orders are being recociled.
Posted Mar 03, 2020 - 17:10 PST
PDF previews and thumbnails for postcards, letters, and checks is functional but has extremely degraded rendering times. We are actively investigating the issue.
Posted Mar 03, 2020 - 15:26 PST
This incident affected: API.