Merge Variable Issues

Incident Report for Lob

Resolved

This incident has been resolved.

Posted Mar 31, 2021 - 15:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2021 - 15:31 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 31, 2021 - 14:54 PDT

Investigating

Mail templating is currently not merging variables correctly. We are currently investigating this issue.

Posted Mar 31, 2021 - 13:10 PDT

This incident affected: API.