Webhook attempts for Scan events missing from June 14 to June 18

Incident Report for Lob

Resolved

The issue has been resolved and all the missed webhook attempts between June 14 and June 18 have been replayed.

Posted Jun 20, 2019 - 09:30 PDT

Update

We are continuing to work on replaying webhook attempts that haven't been sent out between June 14 and June 18

Posted Jun 18, 2019 - 15:26 PDT

Identified

The issue has been identified and a fix is being implemented. New webhooks are being delivered currently. We are coming up with a plan to deliver the webhooks that have not been sent out since June 14.

Posted Jun 18, 2019 - 12:40 PDT

Investigating

We are currently investigating an issue that has caused webhooks for scan events to not be delivered since June 14. We will provide an update as soon as we have a fix available.

Posted Jun 18, 2019 - 12:13 PDT

This incident affected: Webhooks.