Duplicate rendered PDF webhook events being emitted.

Incident Report for Lob

Resolved

Duplicate webhooks are no longer being emitted.

Posted Dec 12, 2022 - 15:51 PST

Identified

We have identified the root cause for the repeat events and are working on a hotfix to fix this issue.

Posted Dec 12, 2022 - 14:46 PST

Investigating

We have identified that most orders are receiving duplicate rendered PDF webhook events. No webhook events are being missed.

Posted Dec 12, 2022 - 14:31 PST

This incident affected: Webhooks.