USPS tracking ingestion is down

Incident Report for Lob

Resolved

This incident has been resolved. Tracking ingestion is back to normal operation

Posted Aug 20, 2021 - 11:30 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 18, 2021 - 21:57 PDT

Monitoring

The USPS Business Center service has returned to normal function. We will be backfilling any data that was not ingested while their service was impacted and will monitor the results.

Posted Aug 18, 2021 - 21:56 PDT

Investigating

USPS Business Center appears to be down and we are unable to ingest mailing report information. This will impact any USPS mail events display in our API and dashboard. We feel confident that once the service has recovered we will be able to ingest all tracking information.

Posted Aug 18, 2021 - 10:59 PDT

This incident affected: Webhooks.